Complaints Procedure
At 110 Total Dentistry, we take all feedback seriously. If you are not satisfied with any aspect of your care or the service you receive, we want to hear from you so that we can address your concerns and improve.
How to make a complaint
In the first instance, please speak to a member of the practice team or write to us at:
110 Total Dentistry110–112 Ballards Lane
Finchley, London N3 2DN
020 7998 7657
info@110totaldentistry.co.uk
Our process
ADD FULL COMPLAINTS PROCESS: acknowledgement timeframe, investigation steps, response timeframe, who handles complaints
External bodies
If you are not satisfied with our response, you can contact:
- Dental Complaints Service: dentalcomplaints.org.uk
- General Dental Council (GDC): gdc-uk.org
- Care Quality Commission (CQC): cqc.org.uk